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Complaints & Corrections
How to raise a concern about FinancePortal — content, privacy or data — and where to go for complaints about a bank, lender or card issuer.
Last updated 30 September 2026🧾
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Applies to all visitorsContact for concerns about this website
| Details | |
|---|---|
| Name | Complaints contact, FinancePortal |
| Use the complaint form | |
| Postal address | Available on request through the contact form |
| Response time | Acknowledgement within 3 business days |
What we can help with
- Errors or outdated information on our pages
- Privacy requests — access, correction, deletion or opting out
- Concerns about an advertisement shown on our site
- Copyright or trademark concerns
Complaints about a bank, lender, card issuer or other provider
| Complaint about | Where to go |
|---|---|
| Credit cards, loans, banks, mortgages, student loans | First complain to the provider. Then submit a complaint to the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov/complaint |
| Investments, brokers, investment advisers | SEC (sec.gov/tcr) and FINRA (finra.org/complaint) |
| Bank deposits and FDIC-insured banks | FDIC (fdic.gov) and the bank’s primary regulator |
| Scams, fraud and identity theft | reportfraud.ftc.gov and identitytheft.gov |
| Internet crime | ic3.gov (FBI Internet Crime Complaint Center) |
Privacy complaints
If you are not satisfied with our response to a privacy request, you may contact your state attorney general’s office or, for California residents, the California Privacy Protection Agency (cppa.ca.gov).
Raise a complaint now
Use the contact form with the topic “Complaint”. Include the page link and what needs fixing. You will receive an acknowledgement within 48 hours.
This page was last reviewed on 30 September 2026. FinancePortal may update it from time to time; material changes will be highlighted on this page.